September 29, 2023

This put up is a part of a sequence sponsored by AgentSync.

AgentSync Co-Founders Jenn Knight and Niji Sabharwal

Lately, AgentSync Co-Founders Jenn Knight and Niji Sabharwal sat down with Judy Shaw, host of the New York Inventory Trade (NYSE) video sequence Ground Discuss to debate the way forward for the insurance coverage trade and the issue AgentSync is fixing for its clients.

The NYSE Ground Discuss video sequence highlights attention-grabbing firms – each private and non-private – and provides leaders the chance to inform their tales. We’re excited to share AgentSync’s story in entrance of this prestigious viewers.

You possibly can watch the complete interview right here. However for a abstract of the dialog, learn on!

The place does AgentSync match within the insurance coverage house and what drawback does the answer resolve?

The insurance coverage house is usually a little complicated. Between carriers, companies, distributors and the quite a few different gamers within the insurance distribution channel, it may be onerous to maintain issues straight. Kicking off the interview, Knight mirrored on her early days constructing AgentSync and recalled having to take a while herself to study extra in regards to the trade. After all, she now has a deep understanding of the insurance coverage house and was fast to outline AgentSync’s function within the trade and the principle drawback our answer is fixing for our clients.

Knight and Sabharwal acknowledged the ache factors related to producer management, whether or not it’s for giant scale insurance coverage carriers, unbiased companies promoting insurance coverage, or newer distribution fashions like MGA/MGUs. Our expertise backed answer streamlines the producer onboarding course of in order that brokers can higher serve their clients and get to promoting sooner.

And since insurance coverage carriers, companies, and MGA/MGUs all have a duty to make sure brokers are correctly licensed and appointed, AgentSync bakes compliance into each step. These are just some of the principle methods during which the corporate helps the insurance coverage distribution channel.

Customers would possibly suppose insurance coverage brokers are a career of the previous. How are you supporting this function because it evolves?

For years now, the trade has been stricken by the concept that brokers have gotten a factor of the previous, however as Sabharwal reminded the viewers, that’s not really the case. In fact, the so-called dying of the insurance coverage agent has been drastically exaggerated.

Whereas loads of clients are embracing sure digital options to their insurance coverage wants, brokers proceed to fill a obligatory function within the buying resolution. Customers nonetheless see brokers as consultants and, as such, nonetheless very a lot need and want their recommendation on the fitting sorts of insurance coverage for his or her houses, their companies, and their well being.

Knight and Sabharwal additionally took the time to deal with the expertise scarcity the insurance coverage trade is going through right now and the way the AgentSync answer will help tackle it. Nobody needs to work for an organization whose workflows pre-date the dinosaurs. Okay, that is likely to be a slight exaggeration, however critically—to be able to entice new folks to the trade, we have to modernize it.

Expertise like AgentSync helps automate duties that brokers have been beforehand caught doing by hand. That means, right now’s producers can spend extra time doing what they do finest: advising and promoting. Firms that allow their folks to do extra significant work and fewer busy work may have higher luck attracting new expertise to the trade.

Why has the insurance coverage trade been gradual to transition to undertake expertise?

The insurance coverage trade is usually cited as being gradual to vary. As Knight factors out, that’s a little bit of a false impression. The reality is insurance coverage firms have all the time handled mass quantities of knowledge. Harnessing that knowledge and turning it into helpful insights is a problem solely lately changing into simpler with fashionable expertise. As tech matures, so does our understanding of how we are able to use it to make the trade extra environment friendly.

Complying with state, federal, and native licensing necessities and laws is usually a actual administrative nightmare, particularly for firms nonetheless finishing these duties manually. And whereas others have taken steps to modernize their operations by constructing in-house options, the reality is taking that road can be just as frustrating and time-consuming.

AgentSync is a cloud-based answer, that means it’s straightforward to implement and might replace in real-time — options that weren’t out there even just some years in the past however at the moment are essential to addressing expensive inefficiencies. The advantages of those fashionable options are invaluable and we see that mirrored by the excessive demand for them. AgentSync’s derives success from the truth that our product is fixing actual life issues for our clients.

The economic system is slowing and we’ve clearly seen current layoffs within the tech sector. How are you approaching the slowdown?

Because the dialog turned towards the current financial downturn, Knight and Sabharwal mentioned AgentSync’s response. At AgentSync we understand that our individuals are key to our success. Our excellent workforce of engineers, buyer success managers, and account executives are devoted to serving to the insurance coverage trade get monetary savings and tackle inefficiencies.

That mentioned, Sabharwal emphasised how the corporate has been considerate about our strategy to development and is taking strides to keep away from over-leveraging. Because the economic system continues its downward pattern, AgentSync will proceed to be prudent when it comes to hiring and development.

So far as our clients, the worth AgentSync’s answer offers is much more essential throughout an financial downturn as a result of it permits organizations to do extra with much less. The efficiencies and automations our expertise delivers means producers can spend much less money and time on repetitive duties like guide knowledge entry, and extra time on strategic duties and constructing stronger buyer relationships.

We have been honored to have AgentSync featured on the NYSE Ground Discuss video sequence. In case you are excited by studying extra about our answer, schedule a demo today.


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