September 22, 2023
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Liberty Tax Online

You’ve most likely seen the folks wearing Woman Liberty costumes, standing on sidewalks and pointing you towards Liberty Tax. The corporate has workplace places throughout the nation and is maybe finest recognized for its in-person tax prep providers.

Nevertheless, like many brick-and-mortar suppliers, Liberty Tax acknowledges that many individuals actually simply need to have the ability to put together and file their taxes on-line — with out the trouble of going into an workplace. So for many who don’t like the concept of visiting an workplace handy their taxes off to a professional, there are on-line plans and distant submitting choices too.

Right here’s what that you must find out about submitting your taxes utilizing Liberty Tax.

Price – 7

Buyer Service – 7

Ease of Use – 7

Instruments & Sources – 7

Earlier 12 months Importing – 9

Cell App Usability – 0


In case you do not require lots of hand-holding, utilizing Liberty Tax’s on-line service is likely to be a good selection. However one of many service’s greatest pluses is the power to go to a Liberty Tax workplace for further assist when you discover DIY too tough.

Open an Account

What Is Liberty Tax?

Liberty Tax opened its first places of work in the USA in 1998 and since then has develop into a fixture at tax time. There are greater than 3,000 branches within the U.S. and Canada.

Whilst you may obtain good, cost-efficient service by making an in-person appointment, the fact is that the DIY tax software program supplied by Liberty Tax won’t be the most suitable choice. The interface is clunkier than many different on-line tax prep packages.

Many of the navigation is self-guided, so it’s not very intuitive for newbies. Seasoned filers shouldn’t have an issue, though they might desire extra interesting software program.

Nevertheless, when you’ve began your tax return on-line and develop pissed off with the expertise, you possibly can switch your submitting course of to a Liberty Tax brick-and-mortar workplace for no further charge.

Who Is Liberty Tax Good For?

For probably the most half, Liberty Tax’s on-line software program is finest for many who are pretty assured filers and who don’t want lots of hand-holding. The service may be good for knowledgeable filers who know what they’re doing and simply need a bit assist going by way of their taxes in an orderly trend — and don’t thoughts that they aren’t getting an awesome cut price.

On the identical time, since there aren’t lots of choices for submitting, when you want some assist however don’t need a skilled to finish your returns for you, Liberty Tax isn’t best for you.

In lots of circumstances, different tax submitting software program is more likely to be a more sensible choice. For classy taxes, TurboTax and H&R Block have higher assist and choices in addition to higher customer support. Plus, with these corporations, you should buy audit protection merchandise that aren’t out there with Liberty Tax. For many who have easy taxes and need free choices, nearly each providing out there’s a more sensible choice — together with Money App Taxes, which is totally free at any degree.

Except you need to have the ability to go into an workplace when you get caught, or for the double-check, there’s not a lot that Liberty Tax has to supply past what you will get for a greater deal elsewhere.

Liberty Tax On-line Options

Free Model

For easy tax returns solely

Import Operate
Small Enterprise Options
Investor Options
Audit Help Included
Refund Monitoring
Accuracy Assure Penalty and curiosity reimbursement
Submitting Assist Stay Chat and Cellphone: M–F 9A–5P Japanese Time; Electronic mail

Liberty Tax Plans and Pricing

Liberty affords the next tiers of service for on-line plans: Fundamental, Deluxe, and Premium. All of those are coated by a Most Refund Assure and Accuracy Assure. In case you put together your taxes with Liberty Tax after which file with one other supplier, Liberty Tax will refund you for preparation charges when you obtain a much bigger refund from the competitor. And if Liberty Tax’s providers trigger you to make an error, you’ll be reimbursed for any related penalty and preliminary curiosity fees you could be chargeable for.

It’s vital to notice that there isn’t a free on-line providing with Liberty Tax. So that you’ll need to look elsewhere you probably have a quite simple state of affairs and wish to file your taxes totally free.

On-line Providers


Federal return: $45.95

State return: $36.95

In case you’re claiming the usual deduction and you’ve got a W2, the Fundamental Liberty Tax on-line plan is likely to be best for you. This plan lets you report taxable employment earnings of lower than $100,000 or unemployment earnings and helps Schedules A and B. It’s, you guessed it, primary.

This plan is right for college students, particular person filers, and married {couples} with out children.


Federal return: $65.95

State return: $36.95

In case your tax state of affairs is extra complicated otherwise you’re an investor, you could want a step above Fundamental. The Deluxe on-line plan with Liberty Tax is designed for moderately-complicated returns that want to incorporate issues like itemized deductions and funding earnings. This plan additionally provides you entry to extra types together with Kind 1040 Schedule C for enterprise revenue or losses. And when you personal a house, the Deluxe model is the best way to go so you possibly can deduct mortgage curiosity.

This plan is right for households, buyers, and householders.


Federal return: $85.95

State return: $36.95

The Premium on-line plan is beneficial for folks with freelance, contract, or different forms of self-employment earnings in addition to those that earn earnings from rental properties. With this plan, you possibly can put together Schedule Ok-1 types and declare deductions for quite a lot of enterprise bills. This plan additionally permits for taxable incomes over $100,000 whereas the opposite two don’t.

The Premium on-line plan is right for self-employed filers and aspect hustlers, rental property homeowners, and high-income earners.

Skilled Preparation

In case you don’t wish to file your taxes your self, you possibly can enlist the assistance of a Liberty Tax knowledgeable by both visiting a Liberty Tax workplace location close to you or importing your tax paperwork to permit knowledgeable to file for you remotely. From there, all you do is reply questions as wanted. 

Liberty Tax states its places of work and tax software program will present probably the most correct return and the most important potential refund you might be entitled to obtain. This service is backed by an Accuracy Assure that ensures if there’s an error within the preparation of your return that ends in penalties or curiosity, then you can be reimbursed for the related penalty and any preliminary curiosity.

Liberty Tax additionally affords Audit Help to individuals who have their taxes ready by a professional in a neighborhood workplace. In case you obtain an IRS audit, an knowledgeable will include you to the audit to assist clarify the main points of your return. This service, together with any potential fees, could range relying in your state of affairs and site – and isn’t readily marketed by the corporate – however could value greater than on-line submitting plans.

How To Select a Product

In case you’re planning to go along with Liberty Tax this tax season, determine first whether or not you wish to file for your self or pay somebody to do it for you. Not like different platforms akin to TurboTax, you received’t have an in-between possibility that mixes DIY submitting with skilled assist for extra assist at a greater worth. 

Choose a web-based plan primarily based in your tax state of affairs. In case your taxes are easy and also you’ll be utilizing Kind 1040, Fundamental will reduce it and prevent cash. In case you make investments and/or personal a house, select Deluxe. And you probably have freelance and/or rental property earnings, select Premium.

Refund Choices

There aren’t any actually stand-out tax refund choices with Liberty Tax on-line tax prep software program. You’ll have entry to the requirements:

  • Direct deposit
  • Paper test
  • Netspend® Liberty Tax® Pay as you go Mastercard®
  • Refund Switch by way of test, direct deposits, or Netspend® Liberty Tax® Pay as you go Mastercard®

You can even get an advance mortgage in your tax refund, however we don’t advocate these on account of their very excessive APRs and costs.

How To Signal Up

The preliminary kind for signing up with Liberty Tax is a bit longer than with different providers. You present your identify, electronic mail handle and telephone quantity, in addition to a password and safety questions, multi functional kind.

Like different tax packages, you need to use a verification code to complete the setup. Liberty Tax emails your code, and when you enter it, you possibly can choose the choice that lets you begin a brand new return. You’ll be able to import from a competitor by selecting who ready your taxes or add recordsdata out of your laptop.

As soon as that’s finished, you possibly can transfer ahead and begin verifying data and filling in the remainder of the types.


It’s a pleasant contact that you could import your 1040 from the earlier yr. Moreover, there’s an awesome function that seamlessly fingers your tax return off to a neighborhood Liberty Tax workplace when you determine that you simply want in-person assist.

Cell Accessibility

Liberty Tax mobile app example screens

The Liberty Tax cellular app is very simple in comparison with the competitors. You should use it to add your tax paperwork, get assist from consultants, and test your return standing, however there’s not a lot you are able to do out of your telephone past that. 

This app doesn’t have as many calculators, sources, and discovery inquiries to uncover tax benefits as different suppliers, but it surely has performance going for it. It’ll get the job finished when you’re set on utilizing your telephone fairly than the net platform.

Buyer Service

There are a selection of useful articles explaining tax ideas, and you’ll entry FAQs from the net tax prep interface. For probably the most half, these are useful, though they aren’t supplied as a part of the circulate whenever you’re filling out the shape.

For customer support or tech assist, you possibly can ship an electronic mail or chat with a consultant by way of the webiste. You can even go into a neighborhood workplace to get assist. There may be additionally a telephone line for basic questions, and the quantity for that’s 800-790-3863.

Professionals & Cons


  • Optionally available in-person submitting. Those that respect hands-on assist could make an appointment with a Liberty Tax professional to get their return filed.
  • Ensures. Accuracy Assure applies whether or not you’re submitting your self or having knowledgeable do it for you.


  • Increased costs. Liberty Tax on-line tax submitting plans value extra, in some circumstances considerably, than many different suppliers. 
  • No free model. Many DIY tax software program platforms supply a free model for these with the only returns.
  • No software program downloads. Solely on-line plans and full preparation providers can be found with Liberty Tax.
  • Lack of transparency. Liberty Tax doesn’t clearly promote pricing for its full preparation providers, digital or in-person.
  • Lack of options. In comparison with extra feature-rich suppliers like H&R Block and TurboTax, Liberty Tax provides customers little in the best way of instruments and sources.